Features of Management and Modeling of Business Processes of Tourist Enterprises

Nadiya Bakalo; Viktor Gryshko; Olena Sushchenko

doi:10.26906/EiR.2020.4(79).2165

Authors

Nadiya Bakalo National University «Yuri Kondratyuk Poltava Polytechnic»
Viktor Gryshko National University «Yuri Kondratyuk Poltava Polytechnic» http://orcid.org/0000-0001-6987-3879
Olena Sushchenko Simon Kuznets Kharkiv National University of Economics http://orcid.org/0000-0002-2645-8015

DOI:

https://doi.org/10.26906/EiR.2020.4(79).2165

Keywords:

business processes, tourist product, business model of enterprise, tourist enterprises, travel agents

Abstract

The main business processes of a tourist enterprise aimed at creating a tourist product are considered. It is defined the essence of the business process of a tourist enterprise and highlighted its properties. The business model is considered and formed, which is divided into four main levels. Several methods have been identified for business process modeling, based on a structured and objectively oriented approach to modeling. The business processes of tourist product realization are structured.

Author Biographies

Nadiya Bakalo, National University «Yuri Kondratyuk Poltava Polytechnic»

PhD in Economics, Associate Professor

Viktor Gryshko, National University «Yuri Kondratyuk Poltava Polytechnic»

PhD (Economics), Associate Professor

Olena Sushchenko, Simon Kuznets Kharkiv National University of Economics

Doctor of Sciences (Economics), Professor

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