HUMAN FACTOR IN THE QUALITY IMPROVEMENT SYSTEM OF AIRCRAFT MAINTENANCE
DOI:
https://doi.org/10.26906/SUNZ.2020.1.041Keywords:
maintenance, maintenance personnel, aircraft maintenance facility, operator, quality indicators of maintenance efficiencyAbstract
The subject matter of the article is the analyzes of the human factor in the quality improvement system of maintenance markers, which are aimed to evaluate the completeness of amount of work completed by the responsible party and technology of work performance as provided for by an engineering order, the goal is compare the results of the work of various operators and teams with established standards or against each other, for justification of measures aimed at quality improvement, evaluation of these measures effectiveness. On the basis of the purpose of the quality indicators and the methods for their determination, there are distinguished – initial quality evaluation, composite quality measures and overall quality level. Each type of maintenance quality evaluation has corresponding fields of application and calculation procedure. The methods used are semi-Markov processes with a finite set of states, a generalized structured method, the use of game theory, construction and analysis of cause and effect graphs, and situation assessment tree graph. Results. Taking into consideration the constant complication of aviation technique (AT), by means of new technologies introduction, new requirements are being put forward for the ground support personnel, and as the result, the price for aircraft failure has risen. That’s why, the reduction of failures amount through the fault of maintenance personnel due to the psychological characteristics of their activities is among the priority tasks with regards to flight safety. This goes to prove that the influence of the human factor on the quality and effectiveness of aircraft maintenance has not been fully studied in world wide aeronautical science. Conclusions. In general, the problem of improving the quality of professional activities of maintenance operators is complex and research should concern the entire aspect of the factors affecting its performanceDownloads
References
[The improving recommendation of the quality management system for aviation equipment maintenance in aircraft maintenance facility of civil aviation. - Moscow: AirTransport, 1986. - 48 p.(in Russian)
Textbook for universities / Smirnova N.N., Vladimirov N.I., ChernenkoZ h.S. / Edited by Smirnova N.N. - Moscow: Transport, 1990. - 423 p. (in Russian)
Quality management of aircraft products maintenance: VisnykKIU of CA #2. Burlokov V.I., Yasser Canaan, Jihad Mansour - Kiev, 1999. - p 204 - 212. (in Russian)
Svyrydov, A., Kuchuk, H., Tsiapa, O. (2018), “Improving efficienty of image recognition process: Approach and case study”, Proceedings of 2018 IEEE 9th International Conference on Dependable Systems, Services and Technologies, DESSERT 2018, pp. 593-597, DOI: http://dx.doi.org/10.1109/DESSERT.2018.8409201
Reliability and efficiency in technology: Reference textbook: - Moscow: Mashinostroyeniye, 1986. vol. 1. Methodology. Organization. Terminology / Avduyevskiy V.S. and other. Edited by Rembezy A.I. 1986.- 223 p. (in Russian)
Kovalenko, А. and Kuchuk H. (2018), “Methods for synthesis of informational and technical structures of critical application object’s control system”, Advanced Information Systems, Vol. 2, No. 1, pp. 22–27, DOI: https://doi.org/10.20998/2522-9052.2018.1.04
Kuchuk G., Kovalenko A., Komari I.E., Svyrydov A., Kharchenko V. Improving big data centers energy efficiency: Traffic based model and method. Studies in Systems, Decision and Control, vol 171. Kharchenko, V., Kondratenko, Y., Kacprzyk, J. (Eds.). Springer Nature Switzerland AG, 2019. Pp. 161-183. DOI: http://doi.org/10.1007/978-3-030-00253-4_8
Evaluation of the aircraft maintenance quality according to the results of its certification. Improvement of the maintenance production processes and repair of aviation technique // Collection of research papers. Popov V.G. and Vashchenko G.V. #274. 1988. p. 66 – 69 (in Russian)
Dhivakar B., Saravanan S.V. Statistical Score Calculation of Information Retrieval Systems using Data Fusion Technique”. Computer Science and Engineering. 2012. Vol. 2, Issue 5. pp.43-45. doi: http://doi.org/10.5923/j.computer.20120205.01
Current status and development prospects of ergonomics in civil aviation. Aviation Ergonomics // Interuniversity collection of scientific papers. Edition # 4.Bugaev B.P. - Kiev, 1978. -99 p.(in Russian)
The role of the human factor in aircraft maintenance/ Cir 253-AN/151/ICAO/ - 1995 (in Russian)
