Crisis Marketing: Features of Application and Ways of Reformation
DOI:
https://doi.org/10.26906/EiR.2020.2(77).1951Keywords:
economic crisis, marketing in crisis, advertising, changes in consumer behaviorAbstract
The article defines the problems and opportunities of developing marketing in crisis. The importance of reforming the marketing system before and during the crisis is determined. The peculiarities of the crisis of 2020, its impact on consumer behavior and the development of the economy and marketing in general are analyzed. New motives and features in consumer behavior are highlighted. The factors influencing the development of marketing and advertising are studied. The main directions of development of enterprises, their marketing departments and additional services that can be implemented even by a small company and that will create a circle of loyal customers are highlighted.
References
Kotler P. Marketing from A to Z / Philip Kotler., 2019. – 211 p.
Kosykh V. N. Marketing strategy in a crisis. // Marketing services, 2009. P. 70–73. DOI: https://doi.org/10.1016/B978-1-84334-482-7.50007-5
Serdiuk Ya. Marketing in crisis [Electronic resource] / Yaroslav Serdiuk. – 2020. – Mode of access: https://ua–retail.com/2020/03/marketing–v–krizis/
Chesnokov D. E. Marketing during and after the crisis. // Marketing and marketing research. №2, 2009. P.82–86
Goodman P. Why the Global Recession Could Last a Long Time [Electronic resource] / Peter S. Goodman // The New York Times. – 2020. – Mode of access: https://www.nytimes.com/2020/04/01/business/economy/coronavirus–recession.html
2020 stock market crash [Electronic resource]. – 2020. – Mode of access: https://en.wikipedia.org/wiki/2020_stock_market_crash
Marketing in a crisis [Electronic resource] – Mode of access: https://cyberleninka.ru/article/n/marketing–v–usloviyah–krizisa
Branding and brand in crisis [Electronic resource]. – 2019. – Mode of access: https://leosvit.com/art/arendyng–i–brend–v–kryzu
Official portal of audience analysis and requests on the Internet [Electronic resource] – Mode of access: https://www.globalwebindex.com/data
Ovchynnikov D. Anti-crisis marketing. How to optimize marketing and sales in the crisis of 2020? [Electronic resource] / Denys Ovchynnikov. – 2020. – Mode of access: http://ovcinikov.com/antikrizisnyy_marketing
Analytics of search queries in the Google system [Electronic resource] – Mode of access: https://trends.google.ru/trends/explore?q=shopping%20online
Business in times of crisis: what to focus on marketing to make money [Electronic resource] – Mode of access: https://biz.liga.net/ekonomika/all/opinion/biznes–vo–vremya–krizisa–na–chem–fokusirovatsya–marketingu–chtoby–zarabatyvat.


